Our core principles and values at KONE Company form a strong foundation for our company culture
We are passionate about passenger safety, quality, sustainability and the KONE core values, which together form a strong foundation for our company culture. Our unique and strong culture has always supported us in successfully renewing our business according to the changing environment.
Our culture is created by each one of us, by every action we take every day, all around the world. It is about the things we do that put a smile on our customers’ and colleagues’ faces, the acts that inspire people around us and make the world a better place. It is embedded in the ways we collaborate, the way we see the world and our impact on it, and the way we bring KONE's core principles and values to life.
Everyone at KONE plays a role in contributing to the success of our strategy with our actions and behaviors. This is why our culture playbook exists – it is an invitation for everyone at KONE Elevator Company to take part in developing our ways of thinking and working together.
Core principles are areas we never compromise on, and they are building safety, quality, and sustainability.
We design our products and processes for industry leading safety performance. We work safely, care for others, and actively encourage safe practices.
We think and act proactively throughout the customer journey mapping and solution lifecycle. Lean and continuous improvement culture makes us the choice of our customers and creates the best user experience.
We are fair and inclusive. We are committed to carbon neutrality. We lead the way with the most sustainable building solutions and services for a better society.
Our company values define who we are and what we aspire to become and they are care, customer, collaboration and courage.
We care for each other by:
Embracing diversity, equity, and inclusion in the workplace
Showing compassion
Taking care of cities and the environment
We are committed to our customers' success by:
Being curious about the world around us
Focusing on the end-user experience management
Working with a service mindset
We collaborate as one team by:
Listening to learn
Co-creating with our customers and partners
Celebrating our achievements together
We perform with courage by:
Continuously aiming higher
Delivering on and above our promises
Innovating and leading the industry forward
